BOLDHATO – Payment Policy

Effective Date: December 31, 2024

At BOLDHATO, we aim to provide a smooth and secure payment experience for all our customers. This Payment Policy explains our accepted payment methods, security measures, and refund processes.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: A secure and convenient way to pay online
  • Bank Transfers: Available for larger orders; processing may take 1–2 business days
  • Cash on Delivery (COD): Available for select domestic orders only
  • Gift Cards: Redeemable on purchases made through BOLDHATO

2. Payment Security

  • All transactions are processed through secure gateways with SSL encryption to protect customer data.
  • Our website complies with international security standards, ensuring a safe shopping experience.
  • Your payment details are not stored on our servers.

3. Payment Confirmation

  • Once your payment is successfully processed, you will receive a confirmation email with your order details and an invoice.
  • For bank transfers, confirmation emails are sent after the payment is verified, which may take up to 2 business days.

4. Refund and Cancellation Policy

  • Order Cancellation: You may cancel your order within 24 hours of purchase for a full refund.
  • Refunds: Refunds are available for defective or damaged products. Requests must be submitted within 7 days of delivery, accompanied by photographs and proof of purchase.
  • Refunds will be processed to the original payment method within 5–7 business days.

5. Failed or Declined Payments

  • If your payment is declined, please verify your card details or try another payment method.
  • For persistent issues, contact your bank or our support team for assistance.

6. Taxes and Additional Charges

  • Applicable taxes will be calculated at checkout based on your location.
  • International customers are responsible for customs duties and taxes imposed by their country.

7. Payment Issues or Inquiries

For any payment-related questions or concerns, please reach out to us:

Thank you for choosing BOLDHATO. We are committed to providing you with an enjoyable and secure shopping experience